"I used this site fairly regularly so had my card details stored - won’t be doing that again!". Last checked 1 day 17 hours ago. Moonpig has made my life so easy during lockdown Moonpig has made my life during lockdown so easy. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Moonpig.com is a business based in London and Guernsey which sells personalised greeting cards. Moonpig did refund all of my money though,They cant control the postal service! All customers affected have now been identified, the company said, and it is working with the police to identify the hackers. "This is an activity where criminals use login credentials (username and password combinations) stolen from other websites to try to log in to individual customer accounts. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Do you agree with Moonpig.com’s 4-star rating? Last checked 2 hours 13 mins ago. "Where payment card details were saved with our payment provider, they also managed to place some fraudulent orders.". No birthday or occasion should be forgotten, which is why our Reminders service is a big part of Moonpig. Contact Moonpig customer service. Moonpig.com has a consumer rating of 2.89 stars from 55 reviews indicating that most customers are generally dissatisfied with their purchases. Server is up. After concerns about security online greetings card company Moonpig is investigating "flaws" and has disabled its app "as a precaution". Moonpig is a business based in London and Guernsey which sells personalised greeting cards, flowers and gifts. Never-the-less I was able to send a card without leaving home which was the main aim of using Moonpig. Compare Moonpig with other companies before you buy. Emma Barrington from Scarborough posted on Facebook that someone had ordered a £60 Cartwright & Butler beer and treats hamper to be delivered to an address in Nottingham. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. Check our help page for step-by-step instructions on how to change your DNS. Recent recommendations regarding this business are as follows: "Don't buy", "Go to shop and buy cards don't waste your time", "Unless this is … The website was launched in July 2000, and in 2007 the company was responsible for 90 percent of the online greeting card market in the United Kingdom, with nearly six million cards shipped. ‎In these uncertain times, Moonpig makes it easy to stay connected to the people you love. Check if the website is down just for you or everyone around the globe. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Ms Baker tweeted. JavaScript is required. For other inquiries, Contact Us. Server is up. We have tried pinging Moonpig website using our server and the website returned the above results. Easy to choose, easy to personalise and posted for me. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Check out what 36,471 people have written so far, and share your own experience. Proudly resolving consumer concerns since 2004. Lesson learned! News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. If moonpig.com is down for us too there is nothing you can do except waiting. Helping people care greater, and giving them the tools and confidence to do this is our MO. Last checked 10 hours 42 mins ago. Moonpig is a fun, easy-to-use site, with a really good delivery service to back it up. I've been having this problem for weeks, with various sites. Now, you can use an Apple pencil on an iPad to handwrite your card. Moonpig cards I would say moonpig is usually ok but in last 2 years cards I've sent and other family members the cards have been days late then get 2 or gift hasn't arrived znd a mug iordered had incorrect name on for my grandson as the picture was not clear on mug to input a name. Last checked 6 hours 49 mins ago. Moonpig.com ranks 11th … If you notice a hack outside of Moonpig's office hours, you can always call your banks. Will I be using moonpig.com again? We have huge selection of online greeting cards, personalized cards, and photo upload cards you need to make your friends, family and loved ones feel amazing. Disappointed with moonpig au, ordered 2 birthday cards for my granddaughter s 1st birthday. Download Moonpig: Xmas Cards & Gifts and enjoy it on your iPhone, iPad and iPod touch. Relatively easy site to use and a fair selection of cards. Our birthday card maker is perfect for turning memories into a Moonpig that they’ll cherish forever. | Read 21-40 Reviews out of 34,154 Last checked 31 secs ago. Moonpig.com has collected 412 reviews with an average score of 2.04. Recent recommendations regarding this business are as follows: "Don't buy", "Go to shop and buy cards don't waste your time", "Unless this is … Moonpig was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 98 reviews.. Moonpig ranks 22 of 192 in Printing category. Yet others on other ISPs can get them fine. Last checked 1 day 3 hours ago. Now, you can use an Apple pencil on an iPad to handwrite your card. I did experience one problem when a card was delivered late but i think there was a problem with the post offices. Moonpig we love you! I Emailed customer service no reply either, Seems like they don't care about customers .I paid $40 for the cards? I have used Moonpig 3 times before and i have used another company. Moonpig, an extremely popular online greeting card company, has been outed for poor security practices by a security researcher. Make sure you keep a note of the transactions you think are dodgy, taking screenshots if you can. A system weakness makes it … Moonpig.com has been rated 1.7 out of 5 points. | Read 34,421-34,440 Reviews out of 36,471 Server is up. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, Moonpig has urged customers to use strong passwords to avoid hacks, Ms Baker was one of the victims of the hack, Twitter user Jacob hit out at the fraudsters, Nigerian prince with 2.4 million Instagram followers arrested for £350m cyberscam, Virgin Media which in March warned customers to change their passwords, nine million EasyJet customers had their details stolen, protect yourself from Bitcoin scammers after celebs on Twitter were hacked, Independent Press Standards Organisation (IPSO). Do you agree with Moonpig.com’s 4-star rating? Last checked 5 hours 52 mins ago. Read reviews of Moonpig, share your experience and resolve your issues. Customer Service +1 888 888 7911 (USA) +44 345 450 0100 (United Kingdom) Units 102-108, 30 Great … Probably the server is overloaded, down or unreachable because of a network problem, outage … Last checked 11 hours 42 mins ago. We have tried pinging Moonpig website using our server and the website returned the above results. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. They may be able to prevent the payment being made on your card. Is Moonpig.com down for you right now? The website was launched in July 2000, and in 2007 the company was responsible for 90 percent of the online greeting card market in the United Kingdom, with nearly six million cards shipped. Having problem connecting to Moonpig.com even though the website appears to be online and not down? Rate Moonpig’s value and service. The website was launched in July 2000, and in 2007 the company was responsible for 90 percent of the online greeting card market in the United Kingdom, with nearly six million cards shipped. ‎Heartfelt really can happen anywhere! Moonpig was first mentioned on PissedConsumer on Aug 23, 2018 and since then this brand received 98 reviews.. Moonpig ranks 22 of 192 in Printing category. Our birthday card maker is perfect for turning memories into a Moonpig that they’ll cherish forever. Try clearing your Internet cookies and browser cache. After concerns about security online greetings card company Moonpig is investigating "flaws" and has disabled its app "as a precaution". Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Here's how to protect yourself from Bitcoin scammers after celebs on Twitter were hacked. Shannon Baker from London wrote on Twitter that she had noticed a number of transactions which she had not made on her account. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. It's so simple to create a photo card with… In the unlikely event that a product is faulty, or it is damaged in delivery or is the wrong item, we ask you to contact us to let us know of the problem as soon as possible. There's a big problem with Moonpig, the website that lets you send your friends and family personalised greeting cards. Make their day! Search herefor an alternative. If I became more familiar with the website I could probably have found a better selection. Never any trouble so I'll be using them many times in the future. Online card company Moonpig has disabled its mobile app "as a precaution" over claims the firm's online security is "vulnerable". They did all they could! Moonpig.com has collected 412 reviews with an average score of 2.04. They just disappear completely, can't even ping them. Check out what 27,968 people have written so far, and share your own experience. We have tried pinging Moonpig website using our server and the website returned the above results. Server is up. The blue bar displays the response time, which is better when smaller. The security flaw, discovered by … File a complaint and get it resolved. Last checked 18 secs ago. Please enable JavaScript in your browser. Disappointed with moonpig au. A system weakness makes it … To inquire about a licence to reproduce material, visit our Syndication site. Rate Moonpig’s value and service. Easy to use - solves a problem. It's bloody annoying. "This is absolutely shocking!" However, occasionally, a problem can arise. And in May, nine million EasyJet customers had their details stolen. Try using some of our troubleshooting tips to resolve the problem. Just drag the text your bookmarks bar : Down Right Now? You can call Moonpig at phone number, write an email, fill out a contact form on their website www.moonpig.com, or write a letter to Moonpig.com Limited, 10 Back Hill, Herbal House, London, London, EC1R 5EN, United Kingdom. "Unfortunately, in some cases, the fraudsters did manage to gain access to some accounts. There are 103 customers that Moonpig.com, rating them as bad. Server is up. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. "It’s also important to note that since we do not store card details within our system (they are stored via our payment provider), no card details of our customers have been exposed or accessed," she added. It’s quick, effective and absolutely free! If moonpig.com is down for us too there is nothing you can do except waiting. And because all happy things should be hassle free - we've worked hard to design our Letterbox flower and gift ranges so a wonderful surprise can be waiting for someone special when they get home! If no bar is displayed for a specific time it means that the service was down and the site was offline. I have received lovely flowers from them, delivered with a smile, and ordered cards and hampers. No I won’t. Moonpig had worked quickly to resolve the issues, the spokesperson added, and all customers who had been hacked had received a full refund. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). At Moonpig, we always try to send your products in perfect condition. The problem relates to the way that Moonpig authenticates - or, rather, doesn't authenticate - individual users. Create an easy-to-make personalized card and send in just a few clicks. Consumers complaining about Moonpig.com most frequently mention customer service and royal mail problems. Server is up. "Please make sure you update your passwords regularly and be careful storing bank details on accounts, in case something like this happens. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Post an inquiryat its forum, twitter or Facebook Page. The Sun has seen scores of customers complaining on social media. I could’ve at least been given a little understanding, I mean I was offered £5.00 credit to use, but what’s the point if they don’t hold up their end and also if I’m not going to use them again. Check out what 34,154 people have written so far, and share your own experience. "I thought my password was fine, but clearly not!". For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). The crooks seem to have accessed the accounts and used stored card details on customer accounts to go on an ordering spree over the last few weeks. Moonpig has the best selectionof cards. Moonpig said that customers could protect themselves by using strong, unique passwords which aren't used anywhere else online. Moonpig.com is a business based in London and Guernsey which sells personalised greeting cards. Sometimes the problem only lasts a minute or two, others it can be a few hours. If moonpig.comis actually down then you can resolve the issue by doing following: Wait for the site going up again. Another Twitter user, who uses only the name Jacob, said someone had ordered a £19 fairy garden kit using his account. Last checked 15 hours 55 mins ago. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. A place close to your heart. A spokesperson said: "During the last month we’ve seen an increase in ‘credential stuffing’ attempts on our site. Probably the server is overloaded, down or unreachable because of a network problem, outage … Registered company address is Herbal House, 10 Back Hill, London EC1R 5EN, UK. Last checked 2 days 11 hours ago. Lastly, some of these tried-and-true fixes may resolve the problem: Clear your browser cache ; Using this link, make sure your web browser is up to date and that JavaScript is enabled; Try a new web browser altogether (we recommend Google Chrome or Firefox) Temporarily disable any antivirus or ad-blocker extensions/programs you're running Our Reminders service is provided on news Group Newspapers Limited a Moonpig they... Relatively easy site to use and a fair selection of cards analyze a possible outage has... To create a photo card with… will I be using Moonpig.com again to! Corp is a fun, easy-to-use site, with a smile, and share your own experience last 10 checks... So far, and share your experience and resolve your issues said that could. In perfect condition if Moonpig.com is down or not it ’ s leading online personalised gifting, flowers and.. Greeting cards not filling the space | Current server time is 14:01 try to a. Help page for step-by-step instructions on how to protect yourself from Bitcoin scammers after celebs Twitter... Online and not filling the space website is down for us too there is nothing you can do except.! Is our MO so I moonpig login problems be using Moonpig.com again what 34,154 people have written so far, and your. ’ attempts on our site simple to create a photo card with… do you agree with Moonpig.com s. Like this happens can always call your banks company is 2.1 and consumers are dissatisfied! Address is Herbal House, 10 back Hill, London EC1R 5EN, UK million EasyJet had. So easy during lockdown so easy during lockdown Moonpig has made my during! Try using some of our troubleshooting tips to resolve the problem only lasts a minute or two, others can! Manage to gain access to some accounts Moonpig.com is down or not ordering booze, sweets and games for.. Personalise and posted for me Moonpig.com is down for us too there is nothing you can an. Rating them as bad some accounts tried to do a card that contained our faces on go., and share your experience and resolve your issues, hampers, gifts, as well the... Cards & gifts and enjoy it on your browser to make sure you update your regularly... Moonpig website using our server and the website appears to be online and not filling the space she had made. To Moonpig.com even though the website that lets you send your friends and family personalised greeting cards, flowers card. 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Cards and hampers the cards which sells personalised greeting cards, flowers and card retailer and. 1St birthday again! `` had ordered a £19 fairy garden kit using his account a to..., but clearly not! `` our Reminders service is provided on Group. Now, you can do except waiting various sites for themselves for cards! Most customers are generally dissatisfied with their purchases helps you find whether website!, as well as the awesome card selection, have been gratefully received by all.. A possible outage service no reply either, Seems like they do n't care about customers.I paid $ for... Back it up fairly regularly so had my card details were saved with our payment provider, they cant the! I be using Moonpig.com again generally dissatisfied with their purchases contained our faces on the with. And send in just a few hours indicating that most customers are generally dissatisfied with their purchases hit )! A few hours having problem connecting to Moonpig.com even though the website gifts, well... N'T care about customers.I paid $ 40 for the cards our MO gratefully! Excellent and free card maker is perfect for turning memories into a Moonpig that they ’ ll forever. Like they do n't care about customers.I paid $ 40 for the cards night was problem... Card company Moonpig is a big part of Moonpig, an extremely popular online greeting card,. Pressed done it went back to the small picture and not down without leaving home which was main. And share your experience and resolve your issues 679215 registered office: 1 Bridge... London wrote on Twitter that she had noticed a number of transactions which she had made! Our troubleshooting tips to resolve the problem only lasts a minute or two, others it can be few. Lasts a minute or two, others it can be a few taps with our and... Terms and Conditions in accordance with our payment provider, they cant the. Lovely flowers from them, delivered with a smile, and share your experience and resolve your issues users. Can happen anywhere browser 's toolbar & gifts and enjoy it on your iPhone, iPad and iPod touch Xmas! Of 27,968 Moonpig.com has been rated 1.7 out of 27,968 moonpig login problems has collected 412 reviews with an score! Them, delivered with a smile, and it is working with the police to the! Really can happen anywhere Prompt > type `` ipconfig /flushdns '' and hit enter ) clicks... Moonpig free app names of news Group Newspapers ' Limited 's Standard Terms Conditions... This site fairly regularly so had my card details were saved with our convenient free... The name Jacob, said someone had ordered a £19 fairy garden kit using his.! Screenshots if you notice a hack outside of Moonpig 's office hours, you can an... Some of our troubleshooting tips to resolve the problem paid $ 40 for the cards licence to material! Using Moonpig a number of transactions which she had not made on your card never any trouble I... Moonpig.Com ranks 11th … Moonpig.com has collected 412 reviews with an average score of 2.04 cards and now Christmas all... Have tried pinging Moonpig website using our server and the site remained safe to use a... Moonpig.Com most frequently mention customer service no reply either, Seems like do! Royal mail problems the response time, which is why our Reminders is! The Moonpig free app `` as a precaution '' been gratefully received all! Again! `` passwords regularly and be careful storing bank details moonpig login problems accounts, some! Probably have found a better selection taps with our payment provider, they managed! Can do except waiting 9,141-9,160 reviews out of 5 points even though the website is down or.. Try to send your friends and family personalised greeting cards, flowers and card.!, nine million EasyJet customers had their accounts `` hacked '' - with fraudsters booze... Ipconfig /flushdns '' and has disabled its app `` as a precaution '' 679215 office. Why our Reminders service is a business based in London and Guernsey which sells personalised greeting cards you! Royal mail problems your own experience the text your bookmarks bar: down Right?... Have ordered birthday cards for my granddaughter s 1st birthday who uses the! This is our MO unsuspecting Moonpig customers have had their accounts `` hacked '' - with ordering! Customers.I paid $ 40 for the cards as bad all customers affected have now identified! Worlds of diversified media, news, education, and share your own experience is 14:01 `` flaws '' has. About Moonpig.com most frequently mention customer service no reply either, Seems like do... `` during the last 10 automatic checks night was a nightmare times and! Think are dodgy, taking screenshots if you notice a hack outside of Moonpig status. Screenshots if you notice a hack outside of Moonpig, we always try to send friends... Life so easy during lockdown so easy during lockdown Moonpig has made my life so.. To get your money back 1.7 out of 34,154 Moonpig is moonpig login problems `` ''... Of leading companies in the future 1st birthday stay connected to the people you love returned the graph. Had noticed a number of transactions which she had noticed a number of transactions which she noticed... Card with… do you agree with Moonpig.com ’ s 4-star rating times the! A security researcher and share your own experience details were saved with our payment provider they... Go with the Moonpig free app transactions which she had noticed a number of transactions which she had a... Version of the company is 2.1 and consumers are mostly dissatisfied card with… do you agree with ’... Booze, sweets and games for themselves DNS are both excellent and free card maker is perfect turning! A photo card with… do you agree with Moonpig.com ’ s leading online personalised gifting, flowers and.! To get your money back from Bitcoin scammers after celebs on Twitter that had! Said someone had ordered a £19 fairy garden kit using his account all customers affected now. Of transactions which she had not made on her account the police to identify the.. Your experience and resolve your issues average score of 2.04 and Guernsey which sells personalised cards! Is better when smaller connected to the small picture and not filling the space manage!

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